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Our People

South Lakes Windows Ltd is a family-owned and family-run business supported by an experienced team of people who take pride in the work they carry out. From initial enquiries and property surveys through to design, installation, building work and after sales support, our team works together to provide customers with a professional and personal service.

Our people include experienced industry professionals and highly skilled tradespeople with knowledge across windows, doors, conservatories, home extensions, glazing and roofing systems. We also believe experience should continue to develop, which is why ongoing training and keeping up with new products, installation methods and industry requirements are important parts of how we work.

For our customers, this means having an experienced local team available throughout their project.

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An Experienced Local Team

Home improvement projects can involve many different skills.

Replacing windows requires accurate surveying and careful fitting. Installing large sliding or bi-folding doors requires knowledge of the product and the structural opening. Conservatories and home extensions introduce further considerations around construction, roofing, glazing and the way the new structure connects with the existing property.

Our team brings together the experience needed across these different areas.

South Lakes Windows supplies and installs UPVC, timber and aluminium windows, along with composite, UPVC, timber and aluminium doors. Our work also includes conservatories, replacement roofs, home extensions and larger design and build projects.

Having experience across these different areas allows our people to consider how individual products fit into the wider property rather than looking at each part in isolation.

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The quality of an installation depends heavily on the people carrying out the work.

Our team includes skilled tradespeople with practical experience of working in customers’ homes and on a wide range of property types. This includes everything from modern houses and bungalows to traditional stone properties, period homes and buildings where existing features require particular care.

Accurate installation matters whether we are fitting a single entrance door or working on a complete home extension.

Windows need to sit correctly within their openings. Doors need to be aligned so that they open, close and lock properly. Larger glazed systems require careful fitting, while conservatory and extension projects need different stages of construction to work together.

Our installers understand these practical requirements and the importance of carrying out work carefully within a customer’s home.

Experience matters, but products and working practices continue to change.

New window and door systems enter the market, glazing specifications develop and modern roof systems provide homeowners with options that were not available on older properties. Building, planning and product requirements can also change over time.

We therefore place importance on ongoing training and development across our team.

This helps our people maintain their existing skills while developing their knowledge of the products and systems we supply and install.

Training also helps ensure that the advice customers receive reflects the products being installed today rather than relying solely on methods used many years ago.

It is an important part of maintaining high standards across surveying, design, installation and customer support.

South Lakes Windows offers a wide range of products, and our team needs to understand the differences between them.

A traditional timber sliding sash window has very different requirements from a contemporary aluminium window. A composite entrance door differs considerably from a large triple track sliding system. A solid conservatory roof also needs a different approach from a traditional glass roof.

Our team works across these product areas every day.

This practical product knowledge allows us to explain the available choices and help customers decide what is suitable for their property.

We can discuss window materials and styles, door configurations, glazing options, roof systems and how different products can be combined within a conservatory or extension.

Our people also work on larger projects where design, construction and installation need to be coordinated.

South Lakes Windows provides conservatory and home extension design and installation, including kitchen extensions, dining room extensions and home office extensions.

These projects require a broader range of skills than a straightforward window or door replacement.

The structure needs to work with the existing house. Roof heights and glazing need to be planned. Windows and doors need correctly sized openings, while the internal layout needs to reflect how the homeowner intends to use the room.

Our experienced team and tradespeople can work across the different stages of these projects, supported by our design, building and project management services.

South Lakes Windows was established by husband and wife Steven and Jacqueline Lancaster, who brought many years of industry experience to the business.

Their aim was to create a local company where customers could receive knowledgeable advice and a personal service. That approach now extends across the wider South Lakes Windows team.

Everyone has a part to play.

Our office team provides customers with information and keeps communication moving. Surveying and design help establish what is required before products are ordered. Our skilled tradespeople turn those plans into finished installations, while our after sales service provides a point of contact once the work has been completed.

It is the combined experience of these people that allows us to provide a service covering everything from an individual replacement window to a complete extension.

Steven and Jacqueline are both legally trained and have previously worked within the legal system. This provides additional knowledge within the business when projects involve planning requirements, conservation considerations or listed buildings.

This experience can be particularly useful alongside the practical knowledge of the wider team.

South Lakes Windows works across Cumbria and the South Lakes, where traditional properties, conservation areas and listed buildings are common. Replacing windows or doors in these settings can require more consideration than carrying out the same work on a modern property.

The style, materials, proportions and glazing may all need to reflect the character of the building. Extensions and conservatories can introduce further planning considerations.

Where these issues arise, we can help customers understand the matters that need to be considered and make the process as straightforward as possible. Where formal consent or specialist professional input is required, this can be identified at the appropriate stage.

Different members of our team become involved at different stages, but the aim remains the same: to give customers knowledgeable support from the initial enquiry through to completion.

That can start with discussing what you want to achieve and arranging a property survey. For larger projects, our design team can help develop the proposed space before our building and installation teams put the plans into practice.

Once installation is complete, our after sales service means customers still have a team they can contact if they have a question about their new windows, doors, conservatory, roof or extension.

This joined-up approach is particularly important on larger projects where several products and trades are involved.

Meet the South Lakes Windows Team

Behind every South Lakes Windows project is a team of people with different skills, experience and responsibilities.

We are proud to be a family-run business, but it is the combined knowledge of our experienced staff, skilled tradespeople, surveyors, installers and support team that allows us to deliver projects across such a wide range of homes.

Continued training and development helps us build on that experience, while our knowledge of local properties means we understand many of the challenges homeowners face across the areas we serve.

Whether you are considering replacement windows, a new front door, a conservatory or a complete home extension, our team is available to discuss your ideas and help you understand the options.

Contact South Lakes Windows Ltd and speak to our team about your next home improvement project.

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    Happy Customers All Across Our Region

    Delivering Quality - A True Family Company
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    South Lakes Windows installation
    South Lakes Windows installation

    We work with homeowners in towns and villages across the region, including:

    Cumbria: Barrow-in-Furness, Dalton in Furness, Ulverston, Broughton-in-Furness, Penrith, Keswick, Grasmere, Ambleside, Windermere, Coniston, Hawkshead, Kendal, Natland, Staveley, Tebay, Sedbergh, Arnside, Allithwaite, Grange-over-Sands, Cartmel, Lindale, Levens, Milnthorpe, Heversham, Holme, Witherslack, Dent, Cark and Flookburgh, Newby Bridge.

    Lancashire: Preston, Lancaster, Garstang, Morecambe, Heysham, Clitheroe, Ribchester, Poulton-le-Fylde.

    North Yorkshire & Border Areas: Settle, Ingleton, Kirkby Lonsdale, Burton-in-Kendal, Burton in Lonsdale, Bentham.

    Local homes range from newer developments and suburban properties to cottages, farmhouses, Victorian houses and rural properties exposed to some demanding weather conditions.

    Understanding these differences helps our team recommend products and designs based on the individual property rather than applying the same solution to every home.